Job Snapshot


Location:
India
Work Type:
Contract
Category:
Customer Service
Job ID:
55808

Job Summary

Job Title – Customer support help desk

 

Assignment duration – 3 months and extendable for another 2 months

No. of positions: 5

Location: Bangalore

Experience: 0.6 Months to 1 year

 

Job Brief:

Qualifications – Any graduate/basic degree is required

Work Timings – Should be flexible to work in shifts between 8 am to 11pm in the night and may have weekend working too.

Job Description - The contractor is required to attend to/make calls and provide the required information based on the queries received through calls. They should be able to do additional research on the internet for information if required apart from resources provided to them. They should be time sensitive and be able to resolve queries at the earliest.

 

Skills Required – Good communication skills

               - Good knowledge on MS Excel and Word

        - Good knowledge on internet, websites, research on internet

                   - 1 – 2 years of back office /call centre experience, Data entry experience, backend operations experience is must

       -  Should have worked earlier in a corporate setup

 

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