Job Snapshot

Work Type:
Administration & Support
Job ID:

Job Summary

1. Job Tittle - - - > HR Operations Advisor


2. EVP - -- - - - - - - > What will you get to learn?

  • Opportunity to work in one of largest IT company, 
  • Create strong stakeholder relationships to not only deliver on what's available today, but to "see around corners" and make connections for strategic hire

3. Skills Required (Mandatory)

  • 3+ years of experience in corporate internal recruiting and sourcing experience.
  • Knowledge of HR tools (Workday, Peoplesoft, SAP or SuccessFactors)
  • Worked in a HR operations environment supporting customers outside of India, with atleast 2 years’ experience
  • Has knowledge of query management and SLA's. Expertise in CRM tools (Siebel, service now or Microsoft Dynamics) will be an added advantage

4. Additional Information:

  • Experience: 3+ years
  • Job Location: Hyderabad and Bangalore
  • contract: 1.6 years ( extension upto 18 months based on business requirements)
  • Work Timings: Day shift and 24*7 work environment
  • Notice Period: Immediate to 30 days 

5. Roles and Responsibilities

  • Acts as the first point of contact for Employees, Managers and HR Business Partners seeking support in HR Policy & Processes, Transactions & HRWeb (self-service).
  • Assumes an ‘end to end’ ownership for all in Performance and Rewards requests. Consolidates data about common user scenarios and experiences in testing the Rewards tool.
  • Ensures operational compliance or alignment with Microsoft philosophy. Guide employees/managers to navigate HRWeb to obtain information as well as promptly with other SME’s in Operations and the Rewards community as needed for more complex issues
  • Actively involves in the data quality checks by understanding the different attributes that affects the Rewards process.
  • Uses relevant business metrics to track his or her own work and team performance.
  • Scopes problems by identifying key issues, inputs, and outcomes. Builds a job-relevant base of knowledge to solve problems.
  • Primary responsibility for Rewards HR queries and ensure the queries are responded quickly
  • Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity

6.  Who we are - - - - - > About Aston Carter 

At Aston Carter, we have an unrivalled commitment to deliver world-class professional talent and staffing services to our clients. Aston Carter is a distinguished global provider of top talent to companies requiring highly specialised professionals across a range of disciplines, including Accounting & Finance, Banking & Financial Services, Business Support, Communications, Digital, Human Resources, Marketing, Operations, and Sales. Aston Carter is an Allegis Group company. We embrace people from diverse backgrounds. Together we create an inclusive workplace where employees can bring their authentic self to work every day and thrive for success.